Frequently Asked Questions
Do you provide transportation to cruise ports in Florida?
Yes, My Transportation offers private transportation to cruise ports throughout Florida, including Port Canaveral and Port Tampa Bay.
What airports do you provide transportation to?
We provide private airport transportation to airports throughout Florida, including Orlando International Airport (MCO), Orlando Sanford International Airport (SFB), and Tampa International Airport (TPA).
Do you offer transportation for special events?
Yes, we provide private transportation for special events throughout Florida, including weddings, concerts, celebrations, and other occasions.
Do you provide transportation to sporting events?
Yes, we offer private rides to sporting events throughout Florida, so you can reach the venue without worrying about driving or parking.
What hours is My Transportation available?
We offer transportation 24 hours a day, 365 days a year, with reservations subject to availability.
Do you charge extra if my flight is delayed?
No, we do not charge extra for flight delays. Please share your flight details when booking so we can plan your airport pickup.
What is your cancellation policy?
There is no cancellation fee for cancellations made more than 24 hours before your trip. Cancellations within 24 hours may incur a fee.
What forms of payment do you accept?
We accept cash, credit cards, and checks for our private transportation services.
Where is My Transportation located?
My Transportation is based in The Villages, Florida, providing private transportation throughout Florida and to destinations in other states, with both intrastate and interstate transportation services available by request.
How far in advance should I book my ride?
You can request a reservation at any time, subject to availability. Booking in advance is recommended to help secure your preferred pickup time.
How early will you pick me up before my trip?
Pickup is generally scheduled 3–4 hours before your trip, depending on your destination and travel requirements. Please confirm your pickup time when booking.
How many passengers can you accommodate?
We can accommodate groups of 1–15 passengers with at least 10 days' advance notice. Please confirm availability when requesting your reservation.
Do you provide car seats for young children?
No, we do not provide car seats. Passengers traveling with young children must bring their own appropriate car seat.
What types of vehicles do you use?
Our fleet consists of new SUVs for private transportation to airports, cruise ports, events, and other destinations.
What customer ratings does My Transportation have?
My Transportation reports 5-star customer ratings. You can check our online reviews to learn about other customers' experiences.
Can I request a specific driver?
Yes, you can request a particular driver when booking. Your request depends on the driver's availability for your trip.
